Shipping policy
SHIPPING POLICY
First Always currently ships within the United States.
Processing Time
Orders are generally processed within 1–2 business days. Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Rates
- Standard Shipping: $8
- Free Standard Shipping on orders of $100 or more
- Express Shipping: $15
Estimated delivery times shown at checkout begin after your order has been processed and shipped. Carrier delays may occasionally occur and are outside our control.
Tracking
Once your order ships, you will receive an email with tracking information.
Shipping Address
Please verify your shipping address before placing your order. First Always is not responsible for delays or packages delivered to an incorrect address provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or you experience a delivery issue, please contact hello@firstalways.co as soon as possible so we can help.
For information regarding returns, please see our Return & Refund Policy.